Welcome To

Fodsports Support

We are always here to help you.

Which Fodsports unit do you need help with?

Frequently

Asked Questions

Is my unit still under warranty?

All Fodsports units come with a 1-year warranty, starting from the date of purchase. Please keep your proof of purchase in order to reclaim your warranty. Your first point of warranty service is your dealer.

Why is the volume of the intercom really low?

A: Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the volume +- button, if you think the intercom volume is too low, you can press “+” button to increase the intercom volume.

Why are my two speakers or one side speaker unavailable/no sound?

Please check if the headphone cable is inserted in the correct direction, M1-S PLUS is a Type-C interface, with the microphone icon facing you, and then inserting the interface is the correct direction. 2. Please make sure the headphone cable is fully inserted into the interface.

How long will it take to receive the items we buy?

For fast delivery, it will take 5-7 workdays;

 

For standard free shipping, it will take nearly 30 workdays.

Why did music sharing fail?

A: 1. Music sharing function only applicable between 2 M1-S PLUS units. 2. When you start/stop music sharing, the music needs to be in pause status, if you don’t pause the music, it will fail to share music.

Why is the volume of the intercom really low?

A: Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the volume +- button, if you think the intercom volume is too low, you can press “+” button to increase the intercom volume.

UNLOCK IT’S FULL POWER
Keep your Fodsports communication system updated with the latest firmware. We keep improving our units as part of our commitment to our riders.
CLAIM YOUR WARRANTY
Register your unit on the Fodsoprts Update and receive one year of warranty from the date of purchase.

Email: [email protected]

TEL: +86 13760188130

Address:

Building 210,

Huayuanxincun Avenue #9, Xiangjiaotang Community,

Bantian street, Shenzhen,

Guang Dong Province, China

Postal Code: 518172

Contact Us

Please get in touch about any issues you’re having,

and we’ll try our best to respond with 24 hours.

Operation hours: Mon -Fri: 9:00 AM-6:00 PM (GMT)