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Warranty / Return

Frequently

Asked Questions

Is my unit still under warranty?

All Fodsports units come with a 1-year warranty, starting from the date of purchase. Please keep your proof of purchase in order to reclaim your warranty. Your first point of warranty service is your dealer.

Why is the volume of the intercom really low?

A: Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the volume +- button, if you think the intercom volume is too low, you can press “+” button to increase the intercom volume.

Why are my two speakers or one side speaker unavailable/no sound?

Please check if the headphone cable is inserted in the correct direction, M1-S PLUS is a Type-C interface, with the microphone icon facing you, and then inserting the interface is the correct direction. 2. Please make sure the headphone cable is fully inserted into the interface.

How long will it take to receive the items we buy?

For fast delivery, it will take 5-7 workdays;

For standard free shipping, it will take nearly 30 workdays.

Why did music sharing fail?

A: 1. Music sharing function only applicable between 2 M1-S PLUS units. 2. When you start/stop music sharing, the music needs to be in pause status, if you don’t pause the music, it will fail to share music.

Why is the volume of the intercom really low?

A: Please note that both the volume of the intercom or the volume of listening to music can be adjusted with the volume +- button, if you think the intercom volume is too low, you can press “+” button to increase the intercom volume.

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